VISION

We have a customer-centric vision: We will provide integrated travel solutions that are attractive, sustainable and good value

VALUES

The corporate values guide the development and choice of strategies to realise the corporate vision, deliver corporate objectives and relevant government policy. These values, which shape and define the culture of the organisation, are;

Safety: Safety is paramount. High standards will be maintained for customers, employees and the general public

People: Our people make the difference in the service our customers receive. We want to provide an environment to attract, retain and motivate the best

Community: Our services enrich the economy, the environment and the life of communities in a sustainable fashion. We want to be a good neighbour

Governance: Not only is this about control and accountability but also identifying and achieving objectives

OBJECTIVES

To deliver our vision of customer focused growth whilst shaping up for the future;

• to continue to improve bus and rail services
• to make best use of all our assets
• to enhance the commercial aspects of our services